Terms of service


Order Processing (applicable for both Domestic and International orders)

  • All orders are processed within 1 to 2 business days (excluding weekends and national holidays) after receiving your order confirmation email.
  • If a product is medically dispensed, a virtual consultation is required prior to shipping which might result in delay for order processing and shipping. This is noted in the applicable products' descriptions.
  • You will receive another notification with tracking information when your order has shipped.


COVID Shipping Delay Notice

Due to the ongoing pandemic, there has been delays in domestic and worldwide shipping across all carriers. We sincerely appreciate your patience and understanding during this time.